Zendesk Inc
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Information Technology : Software | Mid Cap Growth
Company profile

Zendesk, Inc. is a software development company that provides software as a service (SaaS) solution. The Company offers a range of product solution, which includes Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide, Zendesk Gather, Zendesk Explore, Zendesk Sell, and Zendesk Apps. Zendesk Support is a system for tracking, prioritizing, and solving customer support tickets across multiple channels. Zendesk Chat is live chat and messaging software. Zendesk Talk is cloud-based call center software. Zendesk Guide is a knowledge base that powers both customer self-service and support agent productivity. Zendesk Gather is community forum software. Zendesk Explore provides analytics for organizations to measure and improve the entire customer experience. Zendesk Sell is a sales customer relationship management (CRM) product solution. Zendesk Apps enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins.

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Best Buy beats expectations and raises guidance, but stock slumps

7:35 am ET November 23, 2021 (MarketWatch)

Best Buy Co. Inc. (BBY) reported fiscal third-quarter net income totaling $499 million, or $2.00 per share, up from $391 million, or $1.48 per share, last year. Adjusted EPS of $2.08 beat the FactSet consensus for $1.95. Revenue of $11.91 billion was up from $11.85 billion last year and also ahead of the FactSet consensus for $11.65 billion. Enterprise comparable sales rose 1.6%, with domestic comparable sales up 2% and international comparable sales down 3%. The FactSet consensus was for an enterprise comparable sales decline of 0.2%, and U.S. comparable sales up 0.3%. Gross margin as 23.5% down slightly from 23.6% last year. For the fourth quarter, Best Buy is guiding for revenue of $16.4 billion to $16.9 billion and comparable sales between a 2% decline and 1% growth. The FactSet consensus is for revenue of $15.58 billion and comparable sales growth of 0.1%. For the year, Best Buy raised its revenue outlook to $51.8 billion to $52.3 billion from $51.0 billion to $52.0 billion. Comparable sales growth is expected to be 10.5% to 11.5%, up from previous guidance for 9% to 11% growth. The FactSet consensus is for revenue of $48.32 billion and comparable sales growth of 11.5%. Best Buy shares sank 10.4% in Tuesday premarket trading, but have rallied 38.3% for the year to date while the S&P 500 index is up 24.7% for the period.

-Tonya Garcia


(END) Dow Jones Newswires

November 23, 2021 07:35 ET (12:35 GMT)

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