Verint Systems Inc. helps brands provide Boundless Customer Engagement. The Company helps organizations close the Engagement Capacity Gap with its differentiated Verint Customer Engagement Cloud Platform. It designed the Verint Customer Engagement Cloud Platform based on an open multi-cloud architecture and with an open strategy. Brands can deploy a variety of business applications across three solution areas: Digital-First Engagement, Workforce Engagement, and Experience Management. Its Digital-First Engagement applications help brands accelerate their digital strategy, including through Engagement Channels, Conversational artificial intelligence (AI), Engagement Orchestration and Knowledge Management. Its Workforce Engagement applications help brands manage their customer engagement work and their workforce across the enterprise. Its applications include Forecasting & Scheduling, Quality & Compliance, Interaction Insights and Real-Time Work.
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