ServiceNow, Inc. is a digital workflow company. The Company helps global enterprises across industries, universities and governments to digitize their workflows. Its technology platform, Now Platform, enables workflows to connect systems, silos, departments and processes with digital workflows. It categorizes workflow applications into four primary areas, such as technology, customer and industry, employee and creator. Its technology workflows give IT departments the ability to plan, build, operate, and service across the entire technology lifecycle. Its customer and industry workflows help organizations reimagine the customer experience and customer loyalty. Its employee workflows help customers simplify how their employees get the services they need, creating a familiar, to get work done from wherever an employee may be at home, in the workplace or in the field. Its creator workflows enable its customers to create, test, and deploy their own applications on the Now Platform.
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